SUPPORT

Frequently asked questions

Everything homeowners ask us about artificial turf — water rules, pets, heat, drainage, lifespan and the quote process — in one place.

Scheduling & access
How do I get a quote?

Submit the quote form — name, email, and the service you have in mind. We reply within 24 hours, and approved projects go straight to a site measure and install date.

How fast can an install start?

Most installs are scheduled for one to three weeks after quote approval, depending on the season and the calendar. A few smaller jobs finish faster.

Do I need to be home during the install?

No — as long as we can access the work areas. We confirm access details when scheduling, and we walk the finished yard with you or send photos if you're away.

Turf, pets & safety
Is artificial turf safe for kids and pets?

Yes. Residential turf is made without lead, and once it's in, the yard never needs fertilizer or chemical treatments again — the surface rinses clean.

How do I clean up after pets?

A quick hose-down after dog visits and a weekly pass with water or a mild enzyme solution on favorite spots keeps pet turf fresh.

Does turf get hot in the Florida sun?

Like any surface in direct sun, it warms up at peak afternoon. Infill choice, yarn type and shade make the difference — and a two-minute rinse cools it fast.

Care & lifespan
How long does artificial grass last?

With a proper base and ordinary care, quality residential turf runs a realistic 8 to 15 years — sun, traffic and pets set where you land in that range.

What maintenance does turf need?

Very little: rinse when needed, brush high-traffic lanes against the grain, and top up infill every year or two. No mowing, no watering, no treatments.

Will turf handle South Florida rain?

Yes, when the base is right. Perforated backing over a graded, compacted base moves water off the surface fast — that's the whole system.

Service & coverage areas
What will my HOA say?

Florida Statute 720.3045 protects backyard turf an HOA can't see from the street or a neighbor's parcel. Front yards still go through architectural review, so ask in writing first.

What is the quote process?

Send the form, get a reply within 24 hours, and we follow with a measure and a written quote — timeline, method and what your yard actually needs.

What areas do you serve?

Palm Beach County — Palm Beach, West Palm Beach, Boca Raton, Boynton Beach, Delray Beach, Lake Worth Beach, Wellington and Jupiter — plus nearby Broward communities.